Search Results: 14 vacancies

 ...performance. Core Competencies, Knowledge, And Experience Contact Centre Knowledge with 3 years plus in one of the below platforms Genesys Cloud CX Solution Sets Technical Communication Protocol Knowledge (SIP, VOIP, TCP/IP, Networking, Web Services, POP3, SMTP,... 

_VOIS

Pune
a month ago
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along...

Tata Group

Pune
a month ago
Key Objective of the Job: . Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. . Proactively understanding customer needs and cross- selling multiple products as per the requirements . Should adhere ...

Tata Group

Pune
a month ago
 ...languages and automation tools. Understanding or previous experience of working with Contact Center/ IVR products like Avaya, Cisco or Genesys Preferred Certification In GCP (Google Cloud Platform) Primary Skills DevOps: The ideal candidate should have a strong... 

ESSENWARE PRIVATE LIMITED

Pune
4 days ago
 ...operational tasks under direct supervision. Job Title Executive - Planning Job Description The purpose of role is to ensure Genesys GAX is maintained for new starters into the business, change of departments, auditing of existing employees and daily refresh back to... 

Capita

Pune
14 days ago
 ...services and cloud architecture Familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) Salesforce knowledge Experience working with outbound dialers, campaign management Experience with... 

Neuraflash India

Pune
19 days ago
 ...platforms - Verint, NICE . Knowledge of cloud based voice platforms Additional Responsibilities: Internation voice support in Avaya/Genesys Technical and Professional Requirements: . Good communication & presentation skills, written and verbal. . Project handling... 

Infosys BPM

Pune
1 day ago
 ...within an ITIL environment is MUST Experience with a voice in the cloud or exposure to cloud-related systems Experience within the Genesys Cloud environment Job Description Prioritise, classify, investigate, and diagnose incidents or faults affecting users.... 

AideWiser SolTek

Pune
12 days ago
 ...talent to drive our organization forward! Apply now for walk-in interviews on the following dates and venue:- Date : Jan 17, 2024 onwards Time: 11 am to 6 pm Venue: Genesis HR Services Office no.7 3 rd floor Sagar apartments Aundh, Pune 411007... 

Ghrs Training LLP

Pune
more than 2 months ago
 ...until PROD go live incl.Performance tuning.Telco domain knowledge is a plus.Pega 8.x knowledge is a plus.PegaCall and CTI integration (Genesys).General IT skills such as Java programming, Unix shell scripting.Weblogic/general application server concepts.German and English... 

Vodafone Intelligent Solutions

Pune
2 days ago
Company: Genesis HR Services Location: Aundh, Pune Experience: Minimum 3 months in recruitment Working Days : Monday - Saturday Working Hours: 10 am to 7 pm Graduates Can Apply Preferred Qualification: MBA in HR Responsibilities : Sourcing : Actively... 

Ghrs Training LLP

Pune
more than 2 months ago
 ...business innovation. In collaboration with global technology leaders like Avaya, Aruba, Cisco, Commscope, Corning, Extreme, Fortinet, Genesys, HPE, Juniper, Mitel, Nutanix, Palo Alto, Poly, Trend Micro, UiPath and Verint among others, Black Box delivers domain-focused,... 

Black Box Limited

Pune
more than 2 months ago
 ...skills to facilitate cross geographic interaction. Proficient in using MS Office applications (MS-word, Excel) & Google Sheets. Good analytical skills. Knowledge of WFM tools required. Experience of working on Genesys Purecloud will be an added benefit.... 

Etraveli Group

Pune
more than 2 months ago
 ...ratings, etc.) Good feedback skills (written & verbal) with effective articulation. Six sigma green belt certified (Preferable) Meet daily and monthly audit goals, maintain calibration variance and dispute %. Knowledge of ServiceNow, Pure Cloud genesis, SharePoint.... 

Altera Digital Health

Pune
20 days ago