Genesys jobs in Hyderabad

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genesys, Hyderabad

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Hyderabad

naukri.com[+1]arca24.com - naukri.com-  8 days ago  -  [ View details ]  -  [ Save ]

(negotiable)

 ...Services group is responsible for maintaining all contact center technologies including NICE call recording, workforce management, Dialers, Genesys Call Routing, and Interactive Voice Response platforms. The Middleware team is responsible for all the SOR integrations services,...  Learn more

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shine.comHyderabad

shine.com-  8 days ago  -  [ View details ]  -  [ Save ]

(negotiable)

 ...Determinesworkprocedures,preparesworkschedules,andexpeditesworkflow:StudiesandstandardizesprocedurestoimproveefficiencyandeffectivenessofCallCenterVoice(Genesys,Rockwell/Spectrum/Nuance)operations.&-Handlesescalations&-Participateinroutineoperationalmeetings&-Performsadvancedremote/...  Learn more

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