Search Results: 2,850 vacancies
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
...Description:
~6-8 years of relevant customer service experience
~ At least 3 years of working experience as a team leader in a BPO or Call Center company.
~ Leading a team with responsibility for all daily activities impacting the customer experience
~ Utilizing live, legacy...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a...
...Position: Wellness Center Physician Location: [Chennai, Tamil Nadu]
At [ AIWO WELLNESS CENTRE ] located in [ CHENNAI ], we are committed to enhancing the health and well-being of our community through integrative and holistic practices. We are looking for a dedicated and...
...and / or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments.
Working at NTT
Key Role and Responsibilities:
Designs, plans, installs, and/or maintains mechanical, electrical...
Must have experience in Team Center and ITK with 4 years
Teamcenter Customizations
Skill (Java, SWT, RAC, C / C ++, ITK, SOA, XML)
Good Working knowledge of Basic Teamcenter modules like My Teamcenter, Workflow Designer, Structure Manager, report and query builder, BOM...
POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Guidewire... ...them
into technical solutions using Guidewire Claim Center
Good experience in Guidewire Cloud
Good experience in Guidewire...
...Hiring Guidewire Policy Center developers
5+ years experience
Location- Chennai,Hyderabad,Noida,Bangalore
Responsibilities
~ Guidewire - PolicyCenter Guidewire Roles & Responsibilities - Perform Requirement Analysis for configuration and integration stories...
Company: an R&D Center Location: ChennaiEducation: B.EExperience: 10-22 Years Job Description: Have a track record of achievement with a minimum of 5 years in a leadership position.
Embrace a roll-up-sleeves, hands-on culture.
Possess a passion to build a business from...
Job Description:
1. Implement projects/assignments related to network maintenance, upgrade, scaling, etc.
2. Monitor network uptime and performance, security, redundancy
3. Install, configure and maintain switches, routers and servers.
4. Test new features and products...
Job Description:
Primary role will be to supervise 24x7 NOC operations (IT Infrastructure and Application stack) and for managing productions.
Proactively monitor, diagnose and resolve alerts, events pertaining to application, system (Wintel, UNIX, Databases, Unified ...
Want to be a part of our team
[Job Summary Pending]
Working at NTT
[Job Description Pending]
Skills Summary
What will make you a good fit for the role
Workplace type:
Remote Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer...
Broad outline of the Role
~ The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size ...
