Search Results: 7 vacancies
...agents.
Analyze various reports including process dashboards & team performance reports.
Should have working knowledge of AHT and WFM.
Primary focus on achieving SLA.
Motivating associates through effective management, career development & implementation of...
...agents.
Analyze various reports including process dashboards & team performance reports.
Should have working knowledge of AHT and WFM.
Primary focus on achieving SLA.
Motivating associates through effective management, career development & implementation of...
...discipline and absenteeism of the team on the floor.
Responsible for staff retention within the team
Should have working knowledge of AHT and WFM.
Able to handle pressure
Thanks&Regards,
Pranshu Sinha
TA Specialist
(***) ***-**** (Call, Whatsapp)
[HIDDEN TEXT]...
...projects including SAP CPI, SAP PO / PI, Mulesoft, etc and Replicon time application administration.
Good to have Experience in HCM/PSA/WFM domain and/or SaaS delivery model. Build and/or support enterprise time, project, and resource management module having prior...
...- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA and partner to define action plans that resolve issues and drive continuous improvement - Implement best practices and over-deliver...
...knowledge of Excel, Word & Power point
• Should have knowledge of preparing & analyzing reports
• Should have ability to co-ordinate with WFM team to perform tasks such as forecasting, scheduling, roster, break allocation
• Should be able to create action plan and implement...
...Follow Us on these Pages for the PAN INDIA Openings ALERTS!!!! For More Information kindly share your Updated resume on this undermentioned number.
Call @ WhatsApp - Shubhani - (***) ***-****
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Thanks And Regards
Shubhani
WFM...