Search Results: 41,848 vacancies
Job Title:
Manager, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business...
Job Title:
Assistant Manager, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future...
...Note :- Only Apply If you have 8+ Yrs Exp in WFM
Position - Assistant Manager (WFM)
Location - Whitefield , Bangalore
Supervisory Responsibilities
Supervise, coach and motivate Call Center agents and Team Leads to develop a high level of customer service to meet...
...production request
*Prepare and communicate daily handoff report to WFM leadership team on SL performance.
*Recognize and initiate... ...establish and strengthen a positive partnership
* Part of Workforce Management team and will be responsible for real time monitoring of service...
...Required:
Scheduling
Capacity Planning
Client Interaction
WFM Tools
Key Responsibilities:
# Develop and maintain accurate... ..., patterns, and areas for improvement in workforce planning and management processes.
# Lead and mentor a team of workforce management...
...production request
*Prepare and communicate daily handoff report to WFM leadership team on SL performance.
*Recognize and initiate... ...strengthen a positive partnership
*The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service...
Rs 30 lakh p.a.
...VP WFM- Bangalore or Mumbai
Hope you are doing well! as per our discussion please find attached the job description and below the... ...been involved in execution of enterprise level global workforce management & Staffing solutions across Travel, Insurance, e-commerce, BFS, Retail...
...This position is responsible for the incoming operational workforce management of Associate Services Call Center, Walkin and Records Support by... ...ORGANIZATIONAL RELATIONSHIPS:
Reports to the Senior Manager-WFM Associate Services and interacts with all levels throughout organization...
...consistently providing industry-specific updates, and expertise.
Role Description
Belmont Lavan is looking to hire a WFM (Workforce Management) Functional Lead on a 12 Months Freelance Contract basis. As a WFM Functional Lead, you will be responsible for developing,...
...efficiently using designated systems and tools.
# Order Fulfilment: Coordinate with internal stakeholders, including sales, inventory management, and logistics teams, to ensure timely fulfilment of customer orders while maintaining optimal inventory levels.
# Customer...
Job Title:
Operations Manager II
Job Description Concentrix is a technology-enabled global business services company specializing in customer... ...from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and...
...WFM Manager/ RTA Manager// WFM// BPO International BPO- Bangalore
Work from Office
Package: Upto 15 LPA (depends on experience).
5 days working.
Shift: Night Shift
*Note - Exp as a WFM Manager/ RTA Manager/ Capacity Planning in a BPO is a must
Min 8+ years...
...in the industry.
Rockstar Games is seeking a Workforce Management professional to join the Customer Experience department at our Bangalore... ...leadership professional who possesses a solid understanding of WFM fundamentals with proven experience in the design, development...
...Manager Operations - Wealth
Job Description :
Own performance of the BU's operation across sites
Own Operational performance for... ...Internal and external support teams (Business, Strategy, Vendor, TnQ, WFM etc) and work with them to take the operation forward
Optimize...
...yourself, and a better working world for all.
Experience Management Associate
As an Experience Management Associate, you will be part... .... You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.
We invest in...
Skill – Service Desk – Delivery Manager
Level – AD Level (18+ Yrs)
Location – Bangalore
Notice Period – Short Joiners only
Please... ...Desk Tools eg. CRM, Remote support, KM, automation, Analytics, WFM etc
Handling High Severity Cases and experience in Escalation...
Job Title:
Associate, Real Time Management
Job Description
Concentrix is a technology-enabled global business services company specializing... ...)
Monitor Realtime adherence using tools available, IEX, CMS, WFM etc.
Update schedules as needed, Adjust Breaks/Lunches for...
Analyst, Work Force Management Bengaluru ABOUT US Pretium is a specialized investment manager with $53.1 billion in assets under management focused... ...reports to stakeholders.
Handle requests received related to WFM.
May need to work on Weekends and Holidays EXPERTISE AND...
...Description
Zendesk is searching for an Associate Technical manager for our Application Solution Engineering team to join and lead a... ...tracking is a plus
Experience working with APIs of platforms in the WFM ecosystem such as telephony & HRIS is a plus
Tech Stack...
...Role : Manager or Sr manager
Location : Bangalore
Relevant Exp : 10+ Years
Notice period : Immediate/30 days
mode of work : Remote... ...- Should be flexible)
Shift : US shift
Skill Set :
~ Core WFM Experience 10 + years
~6 years exp in Capacity planning ,...