...patterns. You will work with our users across different product categories (Open Source, Cloud, and Enterprise) to address questions in a ticketing system, and Github discussion forum to provide responsive and quality support. Internally, you will act as the voice of the user...
...received via phone, email, or walk-in requests.- Document all support interactions and maintain accurate records within the Help Desk ticketing system.- Manage system updates, software patches, and troubleshoot hardware and software related issues.- Analyze and diagnose...
...Hi Linkies,
Experience-2 to 4 Years
Location-Bangalore
Skills: Desktop Support, GDS tool and Ticketing experience
Responsibilities :
• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues...
...Responsibilities:
1. Ticketing Operations:
- Manage the entire ticketing process, including reservations, bookings, cancellations, and modifications, refunds for domestic and international flights.
- Ensure adherence to airline regulations, fare rules, and corporate...
Designation: Oracle Database AdministratorWFHJob Profile:Responsibilities:- Handling Technical support tickets within SLAs- Administer business application databases and associated program software in Database and Application Infrastructure.- Undertake performance monitoring...
Responsibilities :Use the ticketing system to create, update, and resolve tickets.Troubleshoot network, server, and storage issues.Installation and maintenance of network, server, and storage equipment.Maintain detailed data center documentation.Strict adherence to RingCentral...
As a part of our Tech Support Team, you will be responsible for resolving client queries and tickets within the given TAT. Besides, you will work closely with the QA Engineering team for any break resolution. You should have an eye for detail and excellent troubleshooting abilities...
...individuals and teams at all levels.- Monitor and Maintain VMware's- Maintain and support the Users regarding SAP Processes- Process Cherwell Tickets during the given time- Exchange with internal IT Colleagues- Softmotive SupportWork Experience :- Minimum 3 years of experience in...
Rs 2 - 5 lakhs p.a.
...We are urgent hiring An Air Ticketing Executive is a professional responsible for handling the process of booking airline tickets for customers. Their primary duties include:
Customer Service : Interacting with customers to understand their travel requirements, preferences...
...provide timely and accurate resolutions/advice.Responsibilities :- Respond, manage, and resolve customer queries and issues sent via a ticketing system- Talk clients through a series of actions (either via phone, email, or chat), until their queries and issues are resolved-...
...custom code for AS400 Applications to meet business needs
Work on production support; handle critical situations and resolution of tickets raised by business users
Document code changes, configuration changes, issues, and fixes.
Good analytical and communication...
...practices
Integrating QRadar Suite with customer operations including log sources, VA scanners, cloud apps, network management and ticketing systems
Assisting customers in building key use-cases, operational processes with QRadar Suite ecosystem
Conducting security...
...leadership.
• Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, bugs, events, incidents, requests, changes, problems, etc.
Required Qualifications:
• 3 + years’...
...Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards...
...Prepare travel and employment verification letters as requested.
Review and respond to employee questions through Qualcomm’s HR ticketing system.
Support remote and flexible work requests globally.
Work closely with our third-party vendors to ensure a great employee...
Rs 0.3 lakh p.a.
...out our award-winning intelligent desk -
And what's cooking now -
-
Overview:
Charcoal's ‘Marketer-In-Residence’ is your ticket to unlocking your passion for content creation and diving deep into marketing. This 6-month journey will immerse you in the heart of...
...Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and...
...System/Office365 related applications, including Outlook/Teams/OneDrive/SharePoint/Email Relay Server etc.
1. Handle user escalated tickets and service requests.
2. Communicate and transfer knowledge to the service desk team.
3. Escalate critical incidents, difficult...
...selection, career options, and educational goals
.Call students who are aspiring to opt for UPSC and MPSC exams and sale the package (of ticket siz3 3k- 4k)
Assist students in developing personalized academic plans to ensure timely completion of their educational programs...
MichBiz Services
Bangalore
23 hours ago
...guests’ experiences.
• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).
• Maintains awareness of cultural differences needed...
...guests, Front Desk, or At Your Service requests. Monitor the
cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.
Coordinate all repairs to appropriate persons and pick-up for delivery when completed....
...users in data & analytic tools and processes per best practices and compliance standards
- Contribute to the resolution of service tickets pertaining to data infrastructure
- Serve as an internal consultant to business leaders by advising on system capabilities
- Provide...
...reports from SAP, if required, from User Tables
• Should have experience in extracting reports from SAP, where required, for Transport Tickets (Change Management)
• Should have experience in interface testing b/w SAP and feeder applications.
QUALIFICATIONS, EXPERIENCE,...
...Visualization
• Data Metrics/Representation through building dynamic dashboards
• Make every effort to resolve any outstanding support tickets, address misconceptions of platform limitations, and enable all New Relic practitioners to deliver more substantial results in a...
...requests
Ensure Office 365 updates are deployed monthly.
Ensure all the requests related to IT Support are logged in the global ticket system.
Check on outstanding tickets, escalate to level three as required, and ensure all tickets are resolved within our SLA expectations...
...every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an...
...acceptance testing to validate user requirements.
Work collaboratively with other teams to achieve goals.
Routine work on the tickets or task submitted by user and provide quick resolution without breaching SLA.
Responsible for communicating business related issues...
...business and IT Vendor / IT L3 support team to get the issue resolved based on the priority.
Manage end to end co-ordination of the tickets assigned with prioritization of incoming requests.
Flexibility in work hours will be required based on the priority of the issues....
...Management - Mandatory
2.Product Catalog - Mandatory
3.CRM / Lead Management
4. Partner Relationship Management
5. Trouble Ticketing/Case Management
Must have skills:
• Minimum 5 years of experience as a Product Manager and overall 12+ years of experience....
...with stakeholders until closureObtain and evaluate all relevant data to handle complaints and enquiriesMonitor and Dispatch incidents/tickets to the right technical solution groupEfficiently resolve complaints to completion and achieve customer satisfactionComplete call...