...Job Title : TTR One Reg Dev
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the...
...ownership of key KPI’s including Customer Satisfaction (CSAT), Very Satisfied (VSAT) ratings, Initial Response SLA, Time-to-Resolution (TTR), & managing calls closed within 24 hours/5 days.
Manage & coordinate technical outcomes for critical customer escalations, managing...
.../requirements in line with ITP as needed.
. Ensure that reports comply with ITP and maintain all quality reports (IR, test reports, TTR, calibration reports of measuring instruments, etc.) in line with ITP.
. Document results from inspections.
. Maintain a functional...
...the paint shop:- powder booth , shot blasting , general maintenance ..etc
Knowledge of the testing Instruments :-SST, Impact Tester, TTR ,Gloss meter, DFT, Bend Test, Cross Hatch testeretc
Sound knowledge of the SAP & MS Office
Understanding of powder chemistry....
...Manufacturing FW to self-test SSD/mNAND.
Drive continuous improvement initiatives in terms of test coverage to improve DPM and drive TTR improvements through optimization of code.
It will also encompass driving Manufacturing FW release and validation plan to ensure...
...Compilation of Daily PPM data and its reporting on Weekly basis as well as on Monthly basis ( Process Quality Report ).
6. Co-ordination for TTR execution and provide feedback through Review Report.
7. Monitoring of Potting Process through periodic verification of Machine...
...ordination with cross functional teams
* Monitor product yield, test time and DPPM. Provide technical solutions for yield improvement, TTR and DPPM reduction; and come up with detail plans and drive for implementation of the same with R&D and factory personnel
* Help...
...Profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
Lead efforts to hire, develop, and build a technical team.
Oversight and participation in Change Management as it...
...must.
Key job responsibilities
•The key deliverables this role will be measured against would be improvements across key KPI's (CPU, TTR, Defect Rate, Reopen Rate, Selling Partner Sentiment)
•Actively monitor and consult on active change management efforts associated...
...ordination with cross functional teams
Monitor product yield, test time and DPPM. Provide technical solutions for yield improvement, TTR and DPPM reduction; and come up with detail plans and drive for implementation of the same with R&D and factory personnel
Help team...
.... - Identify new business opportunities and establish relationships with key stakeholders. - You will be responsible for selling ACE's TTR/TTO products and services by demonstrating the product's features and advantages to existing and potential clients. Lead the sales process...
...During the high volume manufacturing phase, drive continuous improvement initiatives in terms of test coverage to improve DPM and drive TTR improvements through optimization of code.
It will also encompass driving Manufacturing FW release and validation plan to ensure...