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...Department : IT Job Description Excellent Written & Verbal communications in English and Hindi (Must have) Tamil/Telugu /Malayam(plus)... ...person /onsite) Notice period- Immediate joiners Role - Customer Service Associate : - Work as a 'Customer Support Representative' to answer...
...challenges encountered, and issues identified.
Provides exceptional client service and develops advanced level deliverables and/or solutions to... ...(7) or more years of professional experience in Service Delivery, IT or Professional Services, required.
Strong analytical,...
...add value to clients' original business by providing solutions and services across the value chain. Service Delivery Management team is... ...implement functional and cost-effective services around our products.
IT Expert Service analyst responsibilities include designing,...
...process with other modules.
Should be able to work on the project phase as well as service phase.
Facilitate business process discussions and translation of business requirements into IT specifications.
Collaborate with other members of the SAP team on cross-...
...Industries of Siemens We have got you covered. We are looking for IT professionals like you, who will administrate our systems and as... ...advantage to our business.
You'll break new ground by:
Manage IT Services end-to-end throughout the entire lifecycle ensuring that the IT...
...amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them... ...Manager, your primary responsibility is to lead and optimize IT service delivery processes. You will develop and implement ITSM strategies...
...gurus. Got what it takes Then help us create lasting, positive impact!
You'll break new ground by:
Support and collaborate with Service Teams for the implementation of EPIC's and requirements from Business partners.
Main contact from Project Team for SAP Basis...
Responsibilities
. Monitoring Network performance - Assess network performance to address business requirements and recommends for network planning and upgrades on systems. Also plan for upgrading/replacing hardware and software in the network.
. ITIL - Ensuring and maintaining...
...Job Description
About the Role: OSTTRA, India
The Role: Associate, IT Service Operations
The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to...
...written and verbal, good analytical skills
* Knowledge of Active Directory, O365, MS TEAMS ITSM ticketing tools such as SNOW, Remedy, HP Service Center, Peregrine Service Center
* Manage small help desk related projects.
* Backup help desk Manager when help desk Manager is...
...collaborative teams are constantly pushing the boundaries of what's possible.
Ready to join us
About this opportunity
As an IT Service Operations Analyst, you will become a member of our Service and Strategy Operations Team, helping plan and deliver outcomes that...
...Job Summary:
We are seeking a dedicated and customer-focused IT Service Desk Technician to join our team. This position will be responsible for providing remote technical support and assistance to end-users across the organization. They will play a crucial role in resolving...
...IT service delivery managers oversee workers, facilitate meetings, and ensure that products and services satisfy consumers. As team leaders, IT service delivery managers use strong communication skills to motivate and encourage workers. They also use strong interpersonal skills...
...Responsibilities
. Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the... ...end user's IT tickets and act as SME for them.
. Attend to service requests and incidents, Analyze the root cause and provide solutions...
...will be responsible for identifying and pursuing new business opportunities in website development, web hosting, SSL certificate, SEO service, and digital marketing. The ideal candidate will have a proven track record of achieving sales targets, building and maintaining...
~ Receives calls, clicks to chat and self-service tickets from internal employees and is the first-line end-user single point of contact to... ...education needs for the purpose of reducing call volume into the IT Service Desk.
~ Utilizes, adds to, fixes, or flags various reference...
...resolution.
Follow standard operating procedures to assist with IT account provisioning and deprovisioning. Maintain thorough and... ...equivalent experience).
Minimum of 2 years of experience in an IT Service Desk or technical support role, preferably in a remote support environment...
...Provides IT service desk support to Paychex personnel and clients with IT related issues or inquiries and provides quality service, effective call & incident management, and efficient restoration of service to meet service levels
Receives calls, click to chat and self-service...
- Demonstrate excellent problem-solving and troubleshooting skills. - Provide top-notch support to customers via phone, email, and/or remote access. - Analyse systems and compile system change requirements as per customer requests. - Enhance software solutions to align with...
...As an IT Service Continuity Officer, you are responsible for maintaining the Digital Services recovery capability within Envalior to match agreed needs, requirements and timescales of the business
You will also ensure that the ITSC Management process is designed, executed...