Average salary: Rs168,000 /yearly
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Engineer Alignment, Vendor Managment, Customer Coordination, Escalation Managment, Excel Report preparing, Vendor appointing, Mails Handling, On Field Engineer Technical Support, Resource Recruitments
Rs 1.2 - 1.5 lakhs p.a.
...one Helpdesk coordinator( Male) ...
job description -
--
Good coordinator and follow-up with engineer and custodian required.
Qualification - Any Graduate...
Requirement skill - V Good communication skills, follow-up, excel, and Email.
Responsibilities for...
...postproduction services company in the entertainment industry with global clients is looking for an entrylevel position Jr IT Helpdesk Coordinator on a permanent role basis. This role involves managing the flow of inquiries providing basic support and resolving technical issues...
...Services related to End User Devices and End User Software.
~ Contact the end user via phone to schedule the remote session call and coordinate
with onsite assistance if required.
~ Route / reassign calls to other levels of support, as required if miss-assignment...
...Job Description
You will also be responsible for:
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement...
...Job Description
“Executive Helpdesk Services ”
What this job involves:
POSITION GOALS
To Assist & Soft Services in accordance... ...aging report to the concerned team and follow up on closure
Coordinate with Support team to close/ cancel the service requests /...
Helped to manage all CAM collection data and follow on the progress of the collection with different stake holders.
Helped to coordinate with the customers on the issues raised via ERP/Phone/Email and escalated the tickets to respective teams.
Helped to ensure the couriers...
...Requirements:
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should...
...service is not provided by HRSSC (The HR Ops, Managers, Payroll helpdesk, etc.).
Creation of Employment certification letters for HR... ...(written and spoken), capable of delivering presentations and coordinating work teams in English.
Excellent oral and written communication...
Support for PC client issues eg desktop/laptop hardware, software, OS, printers, etc
Provide information on IT processes, general how-to queries and known outages
When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review...
...professionalism, communication, and strong technical skills. The focus for this position is on service desk support, ticket queue coordination, process ownership, inventory control and project participation.
What You Will Do
You will support a variety of end-users onsite...
...resources
Single point of contact for the end users related to Issues/Requests
Act as an interface between the third-party vendors to coordinate, log, track and follow up till the end of ticket lifecycle.
Provide Remote resolution to issues/queries where applicable...
...Role - HR Helpdesk Exp - 5-10 Years
Location - Bangalore
JD -
Acute analytical abilities to categorize and prioritize requests effectively under varying degrees of urgency and complexity.
A sound understanding of HR processes, systems, and standard operating...
-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
-typically, the Analyst level...
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability.
Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Provides daily and weekly performance on other key...
Service Desk Associate - English
India - Bengaluru, working from office
Competitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals...
...Package
10 Lakh - 12 Lakh per annum
About The Role
The Helpdesk Level II team leader will be an escalation point for Level I and... ...into the ticketing system and generating required reports
Coordination with the L1 support team as required
Speaks clearly, concisely...
...organization's innovation and entrepreneurial efforts, and seamless operations.
Job Summary
We are seeking a skilled and customer-focused Helpdesk system administrator to join our GCS IT team. The ideal candidate should possess a strong technical background, excellent...
...software, network, and system-related issues promptly and efficiently within SLA timescales.
Log and track support tickets in the helpdesk ticketing system, ensuring accurate documentation and timely resolution.
Escalate incidents to Pride Support Tier 2 when necessary...
...need arise, you’ll also make sure that approval is on hand for staff in need of pick up.
You’ll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, you’ll also monitor and report cases of...
