Average salary: Rs1,837,046 /yearly
More statsThis role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries...
...enagagement activities indoor and outdoor
CSR activities to be organised and co-ordinated
Market and competition information gathering connects and skillset required
Excellent in power-point presentations
Flexible for role movements every year within Contact Centre...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant customer service experienc e
~ Shift : Night Shift ( Permanent ) Please use the below link to apply for the role. Job Summary...
...looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and collaborate with IT and business stakeholders to effectively support all...
...relationships. Open to work in permanent night shift supporting US region.
What you’ll do
As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to aid...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...leading a large team of professionals along with day-to-day servicing channels such as Chat, Chat Bot, and allied technology.
Please contact Muhammed Abraar or email your cv directly in word format with job reference number Job-12414 to
Please note that due to the high...
...Contact Centre CCE L2- Navi Mumbai 2 position
Required Exp : 5-7 Years
Location : Navi Mumbai (On Site)
Technical Skill requirement:
• Primary Skills: Cisco UCCE + PCCE, Acqueon LCM (List & Campaign Management), Cisco Outbound Dialer, UCCE, MS SQL Server.
•...
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance, and optimization of our global platform(s). The Global Contact...
Apollo Tele health Services is looking for Assistant Contact Center to join our dynamic team and embark on a rewarding career journey
Patient Assistance: Assist patients with activities of daily living, including bathing, dressing, grooming, toileting, and mobility, while...
...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making...
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
...Responsibilities:
Develop and implement outbound call center strategies to achieve sales targets and performance goals.
Lead, mentor... ...regulations.
Manage day-to-day operations of the outbound contact center, including scheduling, staffing, and resource allocation....
...About The Role
We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India.
The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality,...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
Learn more at betsol.com... ...team of exceptionally talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9...
...Recruits, selects, hires, and trains new call center personnel and prepares them to respond to customer questions and complaints.
Prepares... ...Qualifications and Skills
6+ years of experience in managing contact center
Managed at least 20+ agents contact center
Excellent...
About the Company: Stay Vista is your quintessential 'Home Away From Home' experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...
...new things and execute it effectively on day to day basis.
Salary :
16k - 55k
Hike based on last drawn of candidate.
Shift :
US, UK, Aus ( 24*7 )
Contact No: (***) ***-****
Email: [HIDDEN TEXT]
Best Regards,
Snehal Rathod
Vibrantzz Management Services
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and find innovative ways to respond. You will have the chance to work in a highlyu collaborative and engaging environment that provides...
The ideal candidate should be passionate about coding and developing scalable and high-performance applications.
You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients....
...leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving outbound...
...Experience in release management for contact center applications.
Understanding of contact center application state (Genesys, Amazon Connect, Cisco UCCX)
Understanding of DevOps, Release automation, Continuous delivery and development
Analyze all management and technical...
...best practices and tools to ensure the successful delivery of Call Center solutions to our customers;
Work with the Project Management... ...Mentor and transfer knowledge to internal resources on Avaya Contact Center programming and best practices.
Pre-Sales Opportunity Development...
...a.) This position is required for our In-house Contact center Technology platform running on Aspect UIP. This position will be responsible for the delivery of operational support and maintenance of the contact center infrastructure platform. This role is also pivotal in the...
...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles Customer calls and takes full ownership of inquiries through troubleshooting, researching, and providing...
...Your Role and Responsibilities
As a Senior Service Associate -Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible to work in shifts.
If you thrive in a dynamic, collaborative...