JOB DESCRIPTION FOR COUNSELLOR

About INSD:

International School of Design has established itself in arts, design and media education

over the last 13 years. With a forward-thinking approach and innumerable foreign

collaborations, INSD has successfully carved out a niche for itself. From over 75 city centre

campuses across the nation that boast cutting-edge facilities, to well-thought pedagogies,

we’re a national award winning institution. Join the friendly admissions team at INSD.

Counsellor Qualifications:

 Should be a graduate in any discipline preferably a design graduate with pleasing

personality and have good communication & presentation skills.

 Must have a strong command over English, Hindi/Local languages

 Knowledge of different competitors and their products and services along with fee

and discount schemes.

 Candidates having at least two (2)-year experience in a similar profile would be

preferred.

Key Responsibilities

 Acquire thorough knowledge and understanding of available courses, admission

policies and other rules and regulations of the company

 Handle enquiries, reception duties and attend to phone calls.

 Shall maintain records of the enquiry generation, conversion rates etc. in specified

formats and report to appropriate authority as and when required

 Distribute admission forms/ information brochures.

 Coordinate with the center manager and the admission section.

 Coordinate in fee deposition/ refund process.

 Shall make a close rapport with the principals/ students of prestigious/ good schools

to organize career counselling seminars/ sample classes etc.

 Shall arrange seminars at the center/ other suitable places, for career guidance to

the students in coordination with the center manager and the admission

coordinator.

 Shall create a students’ database in order to interact with them through periodic

mailers and updated information of various courses.

 Shall carry out any other task as may be assigned to him/her from time to time.

Requirements

Attributes of a Good Counsellor

 Should maintain a cool composure all the while.

 Comfort the students and visitors by offering them a seat, water & tea/coffee.

 Should be able to identify the student’s need and guide him/her accordingly.

 Maintain an order at the counselling table/room.

 Not to talk ill of other institutes nor engage in any kind of argument related to

competitors

 Project a positive image of our center in and outside.

 Should be able to provide correct information about the courses.

 The counsellor should always highlight strong points of the institute and convert the

competitor’s weak points tactfully to the advantage of the institute.

academic counselor